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WDW Compendium

In the spirit of the season, this week's article will stay as positive as I can make it. And in truth, it's not much of a stretch to stick with just the good news, because even here in WDW, where complaints could legitimately be made about staleness, status quo, and falling standards, there are always new things, Cast Members trying their hardest, and people still having one heck of a good time here, all things considered. I've seen some arguments online lately that Walt Disney World doesn't lack for operational excellence -- they know how to "execute" -- but they currently lack vision, especially from the top echelons.

Today's topics are all about operations, and in this sense, I agree with the theory of the parks that they have learned how to really maximize things from an operational perspective. Guest-friend tweaks continue unabated (if I but had time to spell out every minor tweak! I'm in love with the much shorter route for FastPass loading at Big Thunder we saw this week, for instance, or consider the factoid that they roll out special holiday-inspired masks for coloring at Epcot only for a few weeks a year. And that's only naming a couple of the dozens of new ideas they try every month around here.)

Osborne Refracted

Just when you think they couldn't enhance the Osborne lights any more, they've been making available special paper glasses which refract the light from the Osborne display into rainbow prisms and double- or triple- images. The effect is… trippy.


You're not seeing things, after all.

The Osborne lights have always been photogenic in and of themselves. But if you take this great display and throw in a visual effect, you get something completely different.


One scene on a side street before, and after, donning the glasses.

It's a fast, inexpensive way for Disney to make the display new all over again, especially for repeat visitors (and, ahem, us locals) who have seen it already. In past years previous versions of these glasses filled your view with flying angels.


Mickey pops out.

To be honest, I forgot to check if these glasses are for sale, but they are offered for free to annual passholders as the "Youse Guys" store on the Big City street. It's customer-friendly to the most loyal of the customers, something I would expect at Disneyland but not Walt Disney World, where the base of annual passholders is orders of magnitude smaller.


Merry Christmas!

There may be one other tweak this year: a new song. Is it March of the Wooden Toys? Hard to know for sure when my memory is incomplete and there are no words to the song, or indeed a track list somewhere in the park! And it seems to me that the lights are now dancing every other song, much more frequently than had been the case the past two years. This assuredly helps with crowd control and guest flow. As I said, they tweak and tweak, and eventually they get it right.


It takes a wide-angle lens to capture two streets at once.

And it is my imagination, or was there less snow this year? Normally, that would be cause for griping, but the snow was actually TOO prolific in past years. Either due to wind or intentional cutback this year, on the day of my visit the snow seemed more manageable, a hint and wisp rather than a deluge, which was fine with me. Too much soap in the eyes (or the camera equipment) does not a fun time make, my five year old's opinion notwithstanding.


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© 2008 Kevin Yee

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